This Privacy Policy explains how ab9999 collects, uses, stores, shares and protects your personal data when you use our platform. We are committed to handling your information with transparency and care. Please read this document carefully before registering an account or using the Site.
These cards summarise our key privacy principles. They do not replace the full policy below — please read the complete document for all applicable details.
We collect only the personal data that is necessary to operate your account, verify your identity, process transactions and comply with legal obligations. We do not collect data for its own sake.
All personal data is stored on secured servers protected by encryption, access controls and regular security auditing. We apply industry-standard technical and organisational measures to prevent unauthorised access or disclosure.
You have the right to access, correct, delete and port your personal data. You can withdraw consent for marketing at any time. We respond to all data subject requests within a reasonable timeframe.
Your personal information is never sold to third-party advertisers or data brokers. We share data only with the service providers, technology partners and legal authorities described in this Policy.
We use strictly necessary, functional and analytical cookies to improve your experience. Cookie preferences can be managed through your browser settings. Non-essential cookies are only placed with your consent where required.
Promotional emails and notifications are sent only to players who have opted in. You can unsubscribe from marketing communications at any time by contacting support or using the unsubscribe mechanism in any communication.
This Privacy Policy ("Policy") is issued by ab9999 ("Platform", "we", "us", "our") and applies to all personal data collected, processed and stored in connection with your use of the ab9999 website at https://ab9999.cam ("Site"), including any associated mobile interfaces or applications.
We take our obligations regarding the protection of personal data seriously. This Policy has been prepared to explain in plain, accessible English — suitable for our users across Pakistan, including in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — exactly what data we collect, why we collect it, how we use it and what your rights are in relation to that data.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy. By registering an account or using the Site, you confirm that you have read and understood this Policy. If you do not agree with any aspect of this Policy, please discontinue use of the Site and contact us to request account closure.
For the purposes of this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, including name, email address, date of birth, IP address and financial details. |
| "Processing" | Any operation performed on personal data, including collection, storage, retrieval, use, disclosure, deletion or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. ab9999 is the Data Controller for personal data processed via the Site. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller under a contractual arrangement, e.g., a payment provider or IT service supplier. |
| "Consent" | A freely given, specific, informed and unambiguous indication of agreement to the processing of personal data for a stated purpose. |
| "KYC" | Know Your Customer — the identity verification and document-collection process carried out for regulatory compliance and fraud prevention. |
| "Cookie" | A small file placed on your device by the Site that stores information about your session, preferences or browsing behaviour. |
ab9999 acts as the Data Controller for personal data collected through the Site. As Data Controller, we are responsible for ensuring that personal data is processed lawfully, fairly and transparently, and that it is collected only for specified, explicit and legitimate purposes.
Where we engage third-party service providers to process personal data on our behalf, we do so under written data processing agreements that bind those third parties to appropriate data protection standards. ab9999 remains responsible for ensuring that all third-party processors meet the standards described in this Policy.
When you register, verify your account or contact us, you provide us with data that may include:
When you access the Site, we automatically collect certain technical and behavioural data, including:
In certain circumstances, we may receive personal data about you from third-party sources, including:
We process your personal data for the following purposes. Each purpose is supported by a lawful basis for processing:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Name, DOB, email, address | Contract performance |
| KYC identity verification | Identity documents, address, DOB | Legal obligation / contract |
| Processing deposits & withdrawals | Payment details, transaction records | Contract performance |
| Fraud prevention & AML compliance | Transaction data, IP, device data | Legal obligation / legitimate interest |
| Responsible gambling monitoring | Bet history, session data, limit settings | Legal obligation / legitimate interest |
| Customer support | Account data, communication history | Contract performance |
| Platform improvement & analytics | Anonymised/aggregated usage data | Legitimate interest |
| Marketing communications | Email address, preferences | Consent (opt-in only) |
| Legal compliance & dispute resolution | Account records, transaction history | Legal obligation |
We do not use personal data for automated decision-making that produces legal or similarly significant effects on users, without human review being available.
We share personal data only with trusted third-party service providers who assist us in operating the platform, processing payments, verifying identities and delivering customer support. All such providers are bound by contractual data processing agreements. Examples of provider categories include:
Payment provider names that Pakistani players may be familiar with — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are mentioned on this platform as familiar local payment references only. The listing of these names does not imply any data-sharing arrangement with those providers beyond what is standard for payment transaction processing. None of these providers endorses gambling or confirms support for this operator.
ab9999 may be required to disclose personal data to law enforcement agencies, courts, regulatory bodies or government authorities where required to do so by law, court order or in connection with any legal proceedings. We will notify affected users of such disclosures to the extent permitted by law.
In the event of a merger, acquisition, restructuring or sale of all or part of ab9999's business, personal data held by the platform may be transferred to the successor entity as part of that transaction. Users will be notified of any such transfer and of any material changes to this Policy that result from it.
ab9999 does not sell, rent or trade your personal data to any third party for their own marketing or commercial purposes. Period.
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting or reporting obligations. Specific retention periods vary by data type:
Following the applicable retention period, data is securely deleted or anonymised. Where anonymisation is applied rather than deletion, the anonymised data may be retained for longer periods for aggregate statistical analysis.
ab9999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include:
Whilst we take reasonable precautions to secure your data, no internet transmission or electronic storage system is entirely impenetrable. You are responsible for maintaining the security of your own account credentials and for promptly reporting any suspected unauthorised access to [email protected].
Cookies are small text files placed on your device when you visit a website. They enable the website to remember information about your visit, such as your preferred settings, login status and browsing behaviour within the site.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Required for core platform functionality — session management, login state, security tokens and fraud prevention. Cannot be disabled without breaking core functionality. | No | |
| Remember your preferences — language settings, game filters, notification preferences and display settings — to personalise your experience. | Yes | |
| Collect anonymised data about how users navigate the site — page views, session duration, popular features — to help us improve platform design and performance. | Yes |
You can control cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies will affect your ability to use the platform, including logging into your account. Instructions for managing cookies are available in the help documentation of your browser.
ab9999 does not use cookies to serve third-party advertising or to track your behaviour across other websites for commercial profiling purposes.
Subject to applicable law, you have the following rights in relation to your personal data held by ab9999. To exercise any of these rights, contact us at [email protected] with a clear description of your request. We will respond within a reasonable timeframe.
Request a copy of the personal data we hold about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held in your account without undue delay.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that we restrict the processing of your data in certain circumstances, such as where you contest its accuracy while we investigate.
Receive a structured, machine-readable copy of personal data you provided to us on the basis of consent or contract.
Object to the processing of your data where we rely on legitimate interests as the legal basis, including profiling for direct marketing.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Request human review of any decision made about you solely by automated means, where that decision has legal or similarly significant effects.
ab9999 is strictly intended for adults aged 18 or older, or such higher minimum age as required by the operator's applicable license jurisdiction. We do not knowingly collect or process the personal data of minors.
Age verification is carried out as part of the KYC process. Where we discover that personal data has been submitted by or on behalf of a person under the minimum age, we will immediately close the associated account, delete the data to the extent permitted by law, and — where applicable — reverse or void any transactions associated with the underage account.
Parents and guardians who believe their child may have created an account on ab9999 are asked to contact us immediately at [email protected] so that we can take prompt action.
ab9999 operates on a global technology infrastructure. Your personal data may be processed and stored on servers located in jurisdictions outside Pakistan. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place to maintain the protection of your data at a standard equivalent to that described in this Policy.
Such safeguards may include contractual data protection clauses with third-party processors, selection of processors operating in jurisdictions with recognised data protection frameworks, or other appropriate technical and organisational measures.
ab9999 will send you promotional emails, platform notifications and personalised offers only if you have explicitly opted in to receive such communications. Your consent is obtained during the registration process and can be updated at any time.
To stop receiving marketing communications, you may:
Please note that opting out of marketing communications does not affect service-related communications — such as account security alerts, transaction confirmations, KYC requests and responsible gambling notifications — which will continue to be sent as they are necessary for the operation of your account.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations or operational procedures. The "Last Updated" date at the top of this page indicates when the most recent changes came into effect.
Where changes are material — for example, where we introduce a new purpose for processing personal data, or where we engage new categories of third-party processors — we will provide advance notice via email to the address registered on your account and/or via a prominent notice on the Site.
Continued use of the platform following the effective date of an amended Policy constitutes your acceptance of the revised terms. If you do not agree with the revised Policy, please discontinue use and contact us to request account closure.
If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal data, please contact the ab9999 privacy and support team using the details below:
If you want to exercise your data rights, update your preferences or simply learn more about how ab9999 handles your information, our support team is available around the clock.